No, you don’t need to be present. Real 3D Space’s experienced specialists handle the entire process independently. Simply provide entry instructions and ensure the property is prepared using our Pre-shoot Checklist. We’ll take care of the rest, delivering a complete marketing package to showcase your property.

Follow these steps to ensure your property shines:

1. Clean and Declutter: Tidy up all rooms, make beds, clear countertops, and remove personal items (e.g., photos, documents) and refrigerator clutter like magnets and pictures.
2. Maximize Lighting: Turn on all lights, replace any burned-out bulbs, and open curtains/blinds for natural light.
3. Stage Your Home: Consult your agent or a professional for staging advice.
4. Enhance Curb Appeal: Mow the lawn, clean outdoor furniture, and sweep driveways and walkways.
5. Final Touches: Organize the home, remove unwanted items, and prepare for the photoshoot duration (2–4 hours).

Preparation makes all the difference! Download the full Pre-Shoot Checklist to ensure your property looks its best.

Real 3D Space prioritizes safety, quality, and efficiency. If inclement weather—such as rain or strong winds—affects drone or exterior photography, the shoot will be rescheduled to the earliest available time. This ensures safety, protects equipment, and maintains high-quality results.

To keep packages efficient and cohesive, all elements (interior, exterior, drone, and more) are captured in a single session. This approach minimizes delays, avoids extra costs, and delivers a seamless final product.

The Game Changer Package is delivered within 72 hours of the photoshoot, backed by a money-back guarantee. Most jobs are typically delivered within 48–60 hours.

For faster delivery, a Next Day RUSH option is available for $95, ensuring your materials are ready the day after the shoot!

The duration depends on the property size and selected package:

• The Great Package (0–1500 sq ft): ~2 hours
• The Grand Package (1501–3000 sq ft): ~3 hours
• The Gigantic Package (3001–4500 sq ft): ~4 hours
• The Ginormous Package (4501–6000 sq ft): ~5 hours

Preparation is key! Ensure the property is decluttered and staged for a smooth and efficient shoot. The Game Changer Package integrates all services into a single session, saving time while delivering premium marketing materials.

Real 3D Space offers flexibility for rescheduling as long as the request is made at least 2 hours before the shoot’s start time:

• No Fee for Early Rescheduling: Notify us promptly of any conflicts or changes well before the scheduled start time, and we’ll accommodate your request without any additional charge.
• $50 Fee for Late Rescheduling or Cancellations: If rescheduling or cancellation occurs after the photographer has arrived at the property, a $50 fee will apply to cover time and travel costs.

We encourage open and transparent communication to avoid fees and ensure smooth scheduling. Our priority is to deliver exceptional service while balancing flexibility with operational efficiency.

At Real 3D Space, we strive to make rescheduling or canceling appointments as easy and stress-free as possible. You can manage your appointments through our client portal or by contacting our support team.

Rescheduling Your Appointment

• Before the Shoot: Log in to the client portal, locate your order, and choose a new date and time. It’s that simple!
• Timely Communication: Reschedule ahead of the scheduled shoot time to avoid any fees and ensure smooth scheduling.

Canceling Your Appointment

• Client Portal: Log in, locate the order, and cancel your appointment with just a few clicks.
• Request a Refund: After canceling, contact our support team at 615-326-1999 (phone/text) or support@real3dspace.com to initiate a refund or request a coupon for future use.

Contacting Our Support Team

For any questions or assistance:

• Call/Text: 615-326-1999
• Email: support@real3dspace.com

We’re committed to providing a seamless experience, ensuring your needs are met with flexibility and efficiency.

The timing of your Game Changer photoshoot plays a crucial role in achieving high-quality real estate photography, virtual tours, and drone videos. While the “perfect” time may vary based on property orientation, weather conditions, and desired aesthetics, understanding how light affects photography can help you make an informed decision.

Lighting Conditions: The Key to Stunning Results

• Overcast Days:
  Soft, even lighting is ideal for both interior and exterior shots, minimizing harsh shadows and highlights. These conditions provide well-balanced tones, making overcast days an excellent choice for consistent and professional-looking photos.
• Clear Blue Skies:
  Sunny skies can enhance a property’s curb appeal with vibrant, eye-catching visuals. For this effect, schedule your shoot when the front facade is bathed in direct sunlight.

Tools to Help Plan the Ideal Timing

• Websites: Utilize tools like suncalc.org to visualize the sun’s trajectory throughout the day and determine the best time for optimal lighting.
• Apps: Consider apps like LightTrac or Lumos, which provide precise information on sun positioning based on your property’s location and desired shoot date.

Pro Tip:

Communicate your preferences with our team so we can help you select the best time to showcase your property in its finest light.

At Real 3D Space, we prioritize fast turnarounds while ensuring the quality and consistency of your marketing materials. The Game Changer package is designed as a cohesive solution, with photos, virtual tours, drone videos, and other components processed together for a seamless presentation.

Expedited Options

If you have urgent needs, we offer flexible solutions to help you stay on schedule:

• Next Day Rush Add-On ($95): Receive the complete Game Changer package, including all photos, virtual tours, and drone videos, the next day after your photoshoot.
• Coming Soon Package ($50): Get started immediately with 5 drone stills and a Coming Soon flyer to jumpstart your marketing efforts.

These options ensure your listing maintains the professional quality and cohesion it deserves while meeting tight deadlines.

At Real 3D Space, we aim to capture both interior and exterior shots in a single session for maximum efficiency, consistency, and cost-effectiveness. Splitting a shoot across multiple days can introduce inefficiencies and additional costs, which we strive to avoid.

Why We Shoot Everything at Once

• Efficiency: Combines resources into one streamlined workflow.
• Cost-Effectiveness: Keeps our pricing competitive by minimizing additional trips.
• Consistency: Ensures a cohesive marketing package that aligns interior and exterior features.

Weather Considerations

If weather conditions prevent us from capturing exterior shots during your scheduled shoot, we’ll reschedule the unfinished portion for the earliest available time at no extra cost. This guarantees optimal conditions for your property’s exterior.

Avoidable Delays

To avoid delays:

• Ensure the property is ready before the shoot.
• Minimize conflicts with other service providers.

If a revisit is required due to the property being unprepared, a $50 revisit fee may apply to cover additional time and resources.

This approach helps us deliver top-quality results while respecting your timeline and budget.

We understand that every property is unique, and some may benefit from specific drone shots to highlight distinctive features. While our photographers follow a standard shot list to ensure consistency, we’re happy to accommodate special requests whenever possible.

How to Request Custom Drone Shots

• Special Instructions: Include your preferences in the “Special Instructions” section of the order form during booking. This helps our team assess feasibility and plan accordingly.
• Custom Video Add-On ($50): For greater creative control, this add-on allows for modifications to our standard video template, tailoring the final product to your specific needs.

Safety and Feasibility

Safety is our top priority. All requests are evaluated for:

• Airspace regulations.
• Weather conditions.
• Property surroundings.

If a request cannot be executed safely, we’ll collaborate with you to identify alternative solutions that effectively showcase the property’s unique features.

Yes! The Game Changer package is ideal for showcasing commercial properties such as office buildings, retail spaces, and industrial facilities. Just as we do with residential properties, we are equipped to highlight the unique features of commercial spaces, ensuring a high-quality marketing presentation.

How to Book a Commercial Property Shoot

When scheduling a shoot for a commercial property:

1. Select the Commercial button on our order page.
2. This ensures you receive a marketing package specifically tailored for commercial properties, including all the necessary tools to market or sell effectively.

Tailored Approach for Commercial Spaces

We take a customized approach to each commercial property, emphasizing its specific features, layout, and potential. Our goal is to create visually compelling narratives that engage clients and investors alike.

Virtual Tours & Drone Videos

• Virtual Tours: Offer an immersive way for potential clients to explore the property’s layout and amenities from anywhere.
• Drone Videos: Highlight the property’s location, surroundings, and accessibility with stunning aerial footage that enhances its appeal.

Whether you’re marketing a retail space, office building, or industrial facility, Real 3D Space is committed to delivering professional, tailored solutions to showcase your property’s best features.

The Game Changer package is exclusive to the agent who initially purchases it. The content, including photography, virtual tours, and drone videos, is branded specifically for that agent and remains part of their Real 3D Space Portfolio.

Transfer Policy

While the package is generally non-transferable, we do allow transfers under certain conditions. The original agent must provide explicit permission for the transfer.

Transfer Process

To transfer the package:

1. The new agent must pay a transfer fee of $95. This fee covers the rebranding and re-delivery of the content.
2. If the transfer occurs after the Matterport Virtual Tour hosting period has expired (90 days), an additional $95 hosting extension fee may apply.

For any transfers, please contact us at support@real3dspace.com or text our Customer Support Team at (615) 326-1999.

This policy ensures that all parties receive the necessary updates and support while maintaining the integrity of the content and the Real 3D Space portfolio.

Matterport Hosting refers to the online storage and viewing of the Matterport 3D Virtual Tour, which allows potential buyers to explore properties virtually in an interactive and immersive way. This tour is hosted by Matterport, our vendor, and is provided FREE for the first 90 days. The virtual tour is live during this period and can be viewed online; it cannot be downloaded or viewed offline.

Each Game Changer package includes both branded and unbranded versions of the Matterport Virtual Tour. These tours can be integrated into the property’s website for enhanced visibility.

Hosting Duration & Extensions

• Default Hosting: The Matterport Virtual Tour is hosted for 90 days, which is typically enough time for the listing to be shown and sold.
• Extensions Available:
  • Additional 90 Days for $95: Extend hosting for an additional 90 days.
  • 1-Year Hosting for $195: Get 12 months of hosting at a great value.

Google Street View Integration

For added exposure, we offer an add-on that integrates your Matterport Virtual Tour with Google Street View, enabling users to seamlessly transition from the street view to the interior of the property.

How to Extend Hosting

To extend hosting or add Google Street View integration, contact our Customer Support Team at 615-326-1999 via call or text.

At Real 3D Space, we use a clear and efficient method to calculate the square footage for the Game Changer package:

Immersive 3D Scanning

The square footage is determined based on the areas captured by our Matterport cameras with Lidar technology. This includes:

• All major furnished rooms
• Living areas, bathrooms, and any other interior spaces captured for the 3D tour.

Flexibility for Unfinished Spaces

For areas like unfinished basements or garages that aren’t suitable for the 3D scan, we offer a “photos only” option at no extra charge. These spaces will be captured in high-quality photos instead of being included in the 3D scan.

Special Requests

Clients can specify which areas to include or exclude from the 3D tour by using the “Special Instructions” box during the booking process, ensuring a personalized marketing experience.

Transparency

We aim to provide clear and transparent information to help clients make informed decisions when selecting their Game Changer package.

Video SEO (Search Engine Optimization) is a key strategy to boost the visibility and effectiveness of your real estate marketing. When combined with the Game Changer Drone Video, it can amplify your property listings and attract valuable leads. Here’s how:

1. Elevated Google Ranking
   Optimizing your Game Changer Drone Video can help secure top rankings on Google Videos, increasing the likelihood that potential buyers will discover your listing when searching for properties.
2. Increased Content Visibility
   Proper optimization of video content with keywords and tags makes it easier for buyers to find your property. Videos with higher engagement levels rank better, expanding their reach and increasing the chances of generating leads.
3. Sustainable Lead Generation
   A well-optimized drone video can keep working for you long after it’s posted, continuously attracting viewers and providing a steady stream of leads over time, making it a valuable, long-term marketing tool.
4. Engaging Visual Experience
   Drone videos offer potential buyers a unique and immersive perspective of a property, helping them visualize themselves in the space. The captivating visuals can make the property stand out more than photos alone.
5. Competitive Advantage
   In a competitive real estate market, Video SEO gives you an edge. Well-optimized videos increase your visibility and position you as a knowledgeable, industry-leading professional.
6. Leveraging Google’s Platform
   By ranking high in Google’s video search results, your content taps into one of the most trusted and widely used platforms in the world, ensuring a broader, more relevant audience sees your listings.

Video SEO turns your Game Changer Drone Video into a powerful asset, helping you attract more leads, stay competitive, and ultimately drive sales.